A: NexaEra is designed for businesses of all sizes, from small startups to large enterprises. Whether you're looking to automate customer service, streamline bookings, or reduce labor costs, our AI receptionist can be tailored to fit your specific needs. With our flexible plans, you can start small and scale as your business grows.

A: Our plans are structured to provide value at every level. If you don't need advanced features like real-time booking or integrations, the Starter plan offers a cost-effective solution with core AI receptionist functionalities. You can always upgrade to a higher plan when your business requires additional features.

A: The Starter plan is ideal if you're just getting started with AI automation or if your business has minimal call volume. It provides all the essential features, such as multilingual support and basic appointment booking. As your business grows or if you need more minutes, assistants, or integrations, upgrading to Pro or Growth will unlock those options.

A: NexaEra operates 24/7 without breaks or human error, offering a reliable solution at a fraction of the cost of hiring full-time staff. For example, the Growth plan supports up to 40 assistants and can handle multiple calls concurrently, making it a scalable, cost-effective option for larger businesses.

A: No! NexaEra is designed for ease of use. Even non-technical users can set up an AI receptionist in minutes. For businesses opting for the Growth plan, we provide white-glove onboarding and a dedicated support manager to guide you through every step of the setup process.

A: Our platform is built to be intuitive and low-maintenance. After the initial setup, NexaEra runs in the background, automating customer interactions with minimal management needed. Plus, with access to NexaEra Academy, you'll have all the training resources you need at your fingertips. If you choose the Growth plan, our dedicated support team is available for ongoing assistance.

A: If you're on the Pro or Growth plan, exceeding your included minutes incurs a small overage cost of $0.13 per minute. You'll receive notifications when you approach your limit, so you can choose to upgrade or add more minutes as needed to avoid surprises.

A: No, our pricing is transparent. The only additional cost is if you exceed your included minutes on the Pro or Growth plans, and we clearly state the overage cost. We want to ensure you have full visibility over your expenses.

A: Absolutely. All plans come with customer support, but our Pro and Growth plans include priority and dedicated support options, so you'll never be left without assistance. Growth plan users also gain access to a private Slack channel and white-glove onboarding for even faster help.

A: Yes! We offer a free trial so you can experience NexaEra's features before committing to a paid plan. This allows you to explore the platform and see how it fits your business needs without any risk.